RTC Factory AB

The Webhost

You and your customers

By hosting more customer service functions in the network, businesses can start to enjoy new benefits, such as not having to invest heavily in in-house technical resources. By taking care of all complex technical issues in the network, hosting companies can enable companies to be up and running with new and complex services quickly and efficiently – with no need to undertake tricky integration work. There is also no need for them to support and maintain complicated IT systems – such as upgrading an operating system. Being a web hosting business is the perfect commercial environment to increase your income by providing VoIP to your existing clients. You will create a revenue sharing with your existing clients, selling a primary service as IP telephony to your client's end-users. It's a win, win, win situation. End-users gain through access to new services. Service providers gain through the creation of new sales opportunities. All this at lower opex costs and create new, revenue- generating "multimedia" services, as well as fast time to market to earn your share. No capital investment into PSTN gateways or server equipment is needed and SIP routing is managed by RTC Factory. Every business requires a unique solution that grows as the business grows, we offer upgrading and downscaling within minutes.

Service description

RTC Factory offers a comprehensive portfolio of VoIP solutions:

An "easy to use telephony service" combines with deployment and implementation such as local telephone number and number portability.
A Softphone, that is a software application that enables your end-users placing and receiving calls via their PC or PDA from almost any broadband connection.
A provisioning system that facilitates a fast and secured deployment to existing or new custumers.
A toolkit which allows you to develop or customize applications and services.

RTC Factory's services and underlying technology is more flexible and extensible than traditional voice transmission technologies. In traditional circuit-switched voice networks, the transport, call control, and application layers are grouped into single, proprietary systems. In IP-based networks these layers are disaggregated into separate components that can each be integrated or substituted as needed in the overall system. This allows our system, applications, and services to be more dynamically designed and customized for your use.

Economic momentum and market opportunity

RTC Factory enables you to offer VoIP services to your end-users quickly and without the normal high cost of a new service rollout and support, increase EBITDA margins up to approximately 20%. Our VoIP technology integrates data and voice communication traffic into a single network, reducing the total cost of ownership (TCO). Our systems are increasingly demonstrating greater cost effectiveness than traditional voice networks and could create a 30% rise in turnover. As VoIP technology evolves, the cost-benefit ratio, alongside efficiency and flexibility in implementation, will continue to increase with up to 25% more customers.

For you to use and deploy

Basically the only part of your organization you need to involve is the sales and support team. The administrative management is web based and built on a pedagogic layout, following our end-users provisioning process. Support, if needed, is treated as any eventual issue in your support system. RTC factory provides 2nd line support. Logistic, if needed, could be handled by you or one of our partners. Estimated time to setup a service is 2 to 6 weeks depending on your organisation, parallel to this deployment your market penetration should be 5 to 20 % depending on your marketing during the first three months on existing end-users.

End-users needs

Your end-user use telephony today and have no problem understanding the use of this service, with no computer required for calls. Therefore the in sale process is fast and cost effective. By providing IP telephony, your end-users have the possibility to cut or reduce fees with traditional and often expensive telephone operators, allow low-cost-many free, net-based domestic/global calls (VoIP to VoIP), or expand an existing telephony infrastructure by sending traffic via more competitive channels.

Positioning of services

RTC Factory's next-generation, carrier-class IP network VoIP services takes telephone communications to a new level using the Internet. RTC factory's pricing strategy is very competitive and we are looking to the Internet to deliver flexible high-bandwidth packet communication between devices regardless of location, time or network type (mobile, fixed or wireless). Service providers must create competitive advantages in these sectors.

Evaluation of products/services

Please contact us at for an appointment and we will give you an economic callout as well as a demonstration on several devices and configurations suiting your needs and market. It might be time to re-evaluate your strategies to take into consideration the rapidly developing Internet opportunity and to gain a competitive edge. You can simply "rent a Telco" from RTC Factory.