Introduction
RTC X is a powerful broadband telephony service designed for both business and
residential users. By taking advantage of advanced VoIP technology, RTC X is a
complete voice communication service.
The RTC X service includes a range of features, -from basic dialing to specialized
business features normally referred to as Centrex. RTC X integrates the traditional
benefits with the benefits of IP telephony.
Customers
RTC X services are offered to end-users through reseller channels only. Resellers
are typically ISPs or other service providers wanting to strengthen their customer
offerings. RTC X offers a rapid and affordable way for resellers to pick-up on
telephone services, by providing a hosted and ready-to use platform.
The reseller is responsible for all end-user contact and offers RTC X services fully
branded. End-users have access to a branded web-based site with complete information
about the subscription. RTC X includes a web-based management console for reseller’s
to administer users and price plans.
RTC X takes care of all authentication, call routing, number porting and call rating.
The reseller receives billing information in the format of his choice from the platform.
Number features
| Public telephone number |
The subscriber is issued a standard telephone number, possible to reach from any fixed or mobile telephone in the world. The user may freely choose an area code or select a non-geographic telephone number (in Sweden they are currently numbers starting with 075). |
| Multiple telephone numbers |
A subscriber may have several public telephone numbers associated with the subscription. |
| Number porting |
A new subscriber already in possession of a telephone number can keep the number when signing up for our service. RTC Factory can port numbers from other carriers to be used in our services. |
Calling features
| Call Forwarding – Busy line |
Automatically re-routes calls to another telephone or your voice mail if your line is busy. |
| Call Forwarding – No answer |
Automatically re-routes calls to another telephone or your voice mail if you haven't responded within a preset time. |
| Call Forwarding – Unconditional |
Automatically reroutes all calls to another telephone or your voice mail. |
| Caller ID – inbound |
See the number of the calling party. |
| Caller ID – outbound |
Subscriber's number is presented at the remote party when dialling out. |
| Caller ID Blocking |
Subscriber can order permanent blocking of outbound caller ID. |
| Call transfer |
Transfers call to another telephone number. |
| Voice mail |
Your private voice mailbox. You can record your own greeting message. |
| Caller ID Blocking – Per call |
Control the presentation on a call-by-call basis. |
| Caller ID Enabling – Per call |
Control the presentation on a call-by-call basis when having a permanent block. |
| Fully working emergency numbers |
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Centrex features
| Private number plan |
Assign internal abbreviated numbers for the users. |
| Switchboard number |
The company's (main) public telephone number. |
| Direct inward dialling (DID) |
Assign public direct numbers to users so calls don't have to go through an attendant. |
| Extended number presentation (outbound) |
The company can choose what number to be presented on outbound calls. Select between Company's main (switchboard) number, the employees direct number or a protected number. |
Other
| Web-based end-user interface |
Users can access subscription information, feature configuration, call history and price plans. |
| Web-based administration interface |
The administrative interface allows resellers to fully control their customers, offerings, price plans and tariffs. |
| Rating |
The platform contains a flexible, real-time, rating engine. Calls may be rated depending on calling destination, time of day and duration of call. Advanced tariff management makes it possible to price differentiate features and services in a number of ways and to run time limited campaigns. |
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